Last updated: October 2026
Warmth of Home respects your privacy and is committed to handling personal information responsibly and transparently.
This notice explains what information we collect when you use our website or submit an enquiry, why we use it, how long we keep it and the rights available to you under applicable data protection law.
1. Who we are
Warmth of Home provides home-comfort related services in Dublin and surrounding areas.
For privacy-related questions or requests, please contact:
[CONTACT EMAIL]
This contact email will be updated to the official Warmth of Home email address before launch.
2. Information we collect
When you submit an enquiry through our website, we may collect:
• your name
• email address
• phone number
• Dublin area
• whether the property is a house or apartment
• number of affected windows
• the problem you are experiencing
• the service you are interested in
• when you would like the work carried out
• any additional information you choose to provide
We may also receive basic technical information necessary for the website and form to function securely.
3. Why we use your information
We use the information you provide to:
• review and respond to your enquiry
• provide indicative pricing where possible
• assess whether the requested service may be suitable
• arrange or discuss an appointment
• communicate with you about your enquiry
• protect the website and forms from misuse or spam
We do not sell your personal information.
We do not use enquiry information for unrelated direct marketing unless you have separately agreed to receive such communications.
4. Legal basis
We process enquiry information where necessary to respond to your request and to take steps at your request before potentially entering into a service agreement.
We may also process limited information where necessary for our legitimate interests in operating, securing and improving our enquiry process, provided those interests do not override your rights and freedoms.
5. Service providers
We use third-party service providers to operate the website and handle enquiries.
These may include:
• Framer, which hosts and operates the website and forms
• Google services, including Google Sheets, which may be used to securely organise enquiry information
• email service providers used to receive and respond to enquiries
These providers may process information on our behalf only as necessary to provide their services.
6. International processing
Some service providers may process information outside Ireland or the European Economic Area. Where this occurs, applicable data-protection safeguards used by those providers apply.
7. How long we keep your information
Enquiries that do not result in a customer relationship will generally be retained for no longer than six months unless there is a legitimate reason to keep them longer.
If you become a customer, relevant records may be retained for longer where necessary to provide the service, manage the customer relationship, resolve disputes or comply with legal and accounting obligations.
8. Your rights
Depending on the circumstances, you may have the right to:
• access personal information we hold about you
• correct inaccurate information
• request deletion of your information
• request restriction of processing
• object to certain processing
• request portability of information where applicable
To exercise any of these rights, contact us using the privacy contact email above.
You also have the right to raise a concern with the Irish Data Protection Commission.
9. Cookies and analytics
The website may use cookies or similar technologies that are necessary for basic website functionality and security.
If optional analytics or advertising technologies are introduced, this privacy notice and the website’s cookie controls will be updated before those technologies are activated.
10. Changes to this notice
We may update this Privacy Policy when our services, website or data-processing practices change.
The latest version will always be available on this page.